What is a virtual phone number

A virtual number is a phone number that doesn’t need to be located in a specific location. Virtual numbers can be used to make and receive calls on any phone such as softphones, VoIP desk phones, cell phones or cell phones. It is perfect for office workers and home workers. You can pick which devices receive calls from the number, and make changes as necessary. These numbers are often called “secondary”. A virtual number can be used to provide anonymity for your landline, and is also easier to find online. Popularity has increased for virtual phone numbers. They allow businesses to take calls from customers anywhere in the world. They have seamless communication with their customers. They are unable to distinguish between a virtual number and a standard phone number.

How does a virtual phone number work?

Virtual phone numbers are not required to have a SIM or physical address. It uses secure internet technology in order to make real telephone calls between people. Instead, virtual numbers accept calls using Voice Over Internet Protocol. It is the same technology that can be used to send and receive text messages via Message. VoIP is an excellent choice because it allows real-time communication via existing broadband connections. Cloud communications providers allow you to digitalize your phone calls and connect them over the internet as well as across traditional phone networks. VoIP codecs have evolved over time to provide rich call quality and low data consumption.

Differences between regular and virtual numbers

You can choose from millions of numbers. You can choose from two types: regular or virtual numbers. What’s the difference? Which is the best option for your company, and how can you decide? Let’s talk about regular phone numbers. Most traditional phone numbers are provided and installed by the local telephone company. The telephone company does not own the number. Most people don’t realize this. Telephone companies usually assign phone lines to addresses that are close to where the line is installed. Virtual phone numbers  can however be location-agnostic and are not restricted to one area. It is available to employees working in or out of the office, as they share the same cloud-based PBX. Your virtual or in-house staff can make calls to the virtual number from their office, home or cell phone. Based on staff availability, you can decide who gets calls from the virtual number.

Benefits of a virtual phone number

Get rid of unnecessary add-ons and fees using local phone numbers You can make virtual calls from any part of the world using your virtual phone system. A toll-free or local number can be offered that may be appreciated by global callers. MCM , a cloud phone company, offers auto attendants. An auto attendant welcomes calls and offers a clear menu to get to the right person. This feature allows callers to quickly and easily explain their issues to the right person. One desk phone can be connected by a traditional telephone number. What happens if that person isn’t at the office? You cannot send them voicemail. That problem is solved with virtual numbers. You can disconnect their desk phone line and allow other agents to answer their phones.